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Simple, usage-based pricing

Pricing that follows
the work.

Help clients understand the running costs before they commit. There’s no monthly subscription or per-seat fee from Sordit. Each client funds their own workspace and pays for actual usage.

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No monthly subscription fee Separate workspace billing Pay for actual usage

Understand the work first

What goes into your
client’s running costs?

Explain the costs behind the automation you’re proposing: active agent time, business tool calls, incoming triggers and work created through your 2IC. These examples show what uses your client’s workspace Credits.

1,000 Credits = $1 USD at the standard value
01 · AI worker active time

Your clients pay while their agents are actively working

Your client pays for the time an agent is actively running its Task. When you build in a staff review or approval, active-time charges pause with the agent. Their team can take the time it needs without adding to the agent’s running bill.

Say a client’s agent works for 3 mins, hands over to their team for approval, then works for 1 more min. That is 4 active mins and 80 Credits, whether the team approves it straight away or comes back tomorrow.

For each cloud sandbox, we add the working time before and after a pause, then round up to whole minutes. Separate sandboxes are counted separately.

20 Credits

per started active minute

02 · Business tool calls

Put your clients’ business data to work in their automations.

Build workflows around the information your clients already hold in inboxes, documents, customer records and team conversations. Tool calls let agents read and act on that information: checking an email, looking up a CRM record, preparing a document or updating the team. You can connect the process across the tools their business uses.

Your client’s agent reads an enquiry in Gmail, looks up the client in HubSpot and saves a follow-up document in Google Drive. Three tool calls that turn business data into useful work, 3 Credits in total.

Each request to read information or make a change in a connected app counts as one tool call. A Task can use several calls, including more than one to the same app.

1 Credit

per tool call

03 · Connected-tool triggers

Start workflows and Routines from everyday business events

Build automations that start when something happens in your client’s business. A supported event in a connected business tool can start a Routine: a client email starts enquiry handling, a new CRM lead starts follow-up, or a new file starts document review. The agents you assign can pick up the next steps from there.

A new enquiry arrives and starts your client’s follow-up Routine. That incoming event uses 10 Credits. Their workspace then covers the active minutes and tool calls needed to handle the enquiry.

Does your client need the Routine every morning instead? A scheduled start does not carry this incoming-event charge. Available triggers depend on the connected app.

10 Credits

per incoming trigger event

04 · 2IC creation in Sordit

Turn the plan into Routines, Jobs and Tasks

Talk through what your client needs in ChatGPT or Claude, with Sordit connected through MCP. Work out the steps together and review the proposal. When you give the go-ahead and your 2IC creates the Routine, Job or Task in Sordit, that is when this charge applies.

You and your 2IC plan a client follow-up Routine. You are happy with the proposal, so you approve it. Creating that Routine in Sordit uses 10 Credits.

The conversation and planning do not use Sordit Credits. This pays for creating the work in Sordit. Running it uses active agent minutes and any tool calls; reusing an existing Routine does not repeat its setup charge. Your ChatGPT or Claude plan is separate.

10 Credits

per successful 2IC creation

05 · Sordit storage

Keep client files where their team already works

If your client uses SharePoint, OneDrive, Google Drive or Dropbox, we recommend connecting that storage and keeping their files there. You can build around their existing folders and documents. For clients without cloud storage, Sordit provides a fallback place to keep the files their workflows need.

Need a little more room? Keeping 1 GiB above your client’s workspace allowance for a full month uses 100 Credits.

This rate is for files kept in Sordit. Your client’s cloud storage keeps its own pricing, and agent calls to that service still count as tool calls.

100 Credits

per GiB-month above included storage

Know where your money goes

Sordit runs the work.
Your client chooses the AI provider.

Help your client connect an API key from OpenAI, Anthropic or OpenRouter. They pay that provider directly for model usage, while workspace Credits cover Sordit’s platform work. Match models to their Tasks and explain both parts of the running cost.

01

Choose the right model for the work

Match the model to your client’s needs and budget. Use deeper reasoning for demanding Tasks and lighter models for everyday work. Each provider sets its own model and token prices.

02

See what your agent used

Open a Task to see how long your agent worked, which tools it called and the token usage your AI provider reported. Use that detail to explain a client’s costs and refine the workflow.

03

Learn from each attempt

If a Task takes another attempt, you can look at each Run separately. See what happened, then refine the instructions or choose a different model for next time. Use that insight to improve the workflow and understand the cost of getting it done.

USAGE IN VIEWClient enquiry follow-up · Example Task

AI worker active time

Total active time
4 min
Started active minutes
4 min
Compute usage
80 Credits

Active periods are combined per sandbox. Paused time is excluded.

Business tool calls

Gmail
Fetch emails
3
Fetch thread
2
Search people
1
Google Docs & Drive
Document and file actions
7
Total tool calls
13
Interaction usage
13 Credits

AI-provider usage

OpenAI / GPT-6 Luna

Cumulative thread usage
Input tokens
2,328,682
Output tokens
7,276
Cached input
2,145,792
Cache creation input
0
Reasoning tokens
1,742

Provider usage is separate from Sordit Credits.

See the per-Run breakdown

Run 1Failed

Active time
3 min
Business tool calls
4
Input tokens
716,575
Output tokens
1,615
Cached input
637,056
Reasoning tokens
253

Run 2Completed

Active time
1 min
Business tool calls
9
Input tokens
1,612,107
Output tokens
5,661
Cached input
1,508,736
Reasoning tokens
1,489

Example values adapted from the Sordit usage view. Token fields and reporting detail depend on the provider and model. Cached and reasoning counts can overlap other totals; do not add every row together.

Tokens are the units your AI provider uses to measure what a model reads and writes. When available, Sordit also shows cached input and reasoning usage. These figures help you understand the work; your provider’s billing remains the source for its actual charges.

See the value in everyday work

Show clients the value.
Estimate the running cost.

Use three common business operations to show clients what a single automation could save. We’ve worked through the steps and starting assumptions. Adjust the workload together to compare staff time with the estimated Sordit and AI costs.

Let’s picture the work

Help your client stay on top of every enquiry.

An enquiry reaches your client’s Gmail inbox. The agent you’ve assigned reads it, looks up the client in HubSpot and opens the relevant brief in Google Drive. It saves a reply draft in Gmail, adds a follow-up note in HubSpot and notifies the team in Slack. The team reviews the draft and decides what to send.

Your client’s enquiry inbox

How much work could you automate for this client?

10 enquiries / day

We start with 10 enquiries a day. Each email starts one Job to get a follow-up ready.

20 days / month

We use 20 working days. Include weekends if your client handles enquiries every day.

Get the follow-up ready

The agent time and business tools behind the work.

5 min / enquiry

We allow 5 active minutes to gather the context and draft a reply.

6 calls / enquiry

Six calls bring the enquiry and client history together, save a draft and notify the team.

Walk through the tool calls
  1. Read the enquiry in Gmail
  2. Look up the client in HubSpot
  3. Open the relevant brief in Google Drive
  4. Save a reply draft in Gmail
  5. Add a follow-up note in HubSpot
  6. Notify the team in Slack

How the work gets started

An incoming enquiry starts each Job. Your 2IC sets up the Routine once.

One incoming email event per enquiry200 incoming events this month, at 10 Credits each.

Your 2IC creates the Routine in Sordit10 Credits for one creation, included once in this month’s estimate. Running the same Routine again does not repeat the creation charge.

Your client’s estimated monthly results

200enquiries handled each monthReply drafts ready, client records updated and your client’s team notified.

Sordit costs

Agent follow-up time1,000 min
$20.00
Gmail, HubSpot, Drive & Slack calls1,200 tool calls
$1.20
Incoming enquiry emails200 events
$2.00
Follow-up Routine setup1 Routine
$0.01
Total Sordit cost$23.21 / month

AI model costs

Your client brings an API key and pays their AI provider directly. Using a token allowance informed by previous Sordit Jobs, we use GPT-6 Luna to estimate the model cost for each enquiry.

AI usage per enquiry

Input tokens per enquiry1,000,000 tokens · 94% cached
$0.015
Output tokens per enquiry10,000 tokens
$0.005
Total AI model cost$4.08 / month

Enquiry follow-up · Sordit + AI

Average cost per enquiry
$0.136
Effective follow-up agent hourly rate
$1.64
Monthly enquiry follow-up cost
$27.29

Give your client’s team time back.

Handling these enquiries by hand would take a customer support colleague around 66.7 hours a month, at $22.00 an hour.

Estimated staff time cost$1,466.67per month
With Sordit + AI$27.29per month
Adjust staff time and hourly pay
20 min / enquiry

We estimated 20 minutes per enquiry. That includes opening business apps, signing in, checking client details and preparing the follow-up. Move the slider to match how your client’s team works.

22 USD / hour

Estimated hourly rate is based on the US median wage for customer service representatives.

What this workflow could save your client

Monthly Savings
$1,439.38
Annualised savings
$17,272.52
Get Started

200 enquiries handled each month. Sordit platform $23.21. Including the AI model estimate $27.29. Staff wage comparison $1,466.67. Monthly difference $1,439.38. Annualised difference $17,272.52.

Ready when your clients are

Start small.
Top up as work grows.

Help your client choose a package for their expected usage. They purchase Credits in their own workspace and can top up as the automations you build do more work. Larger packages include bonus Credits.

$1 USD = 1,000 base Credits
Recommended

PREPAID CREDITS

$50 USD

52,500 Credits

5% bonus Credits

Get Started ↗

Bonus Credits are included in the totals above. The calculator uses the standard Credit value, before package bonuses.